Post by DavidThere's a thread all about this here:- (No solution!)
https://discussions.apple.com/thread/254831557?sortBy=rank
If I want to send a photo by using a square box with an up arrow,I
cannot then select "Mail"
How can I correct that please?
Chat GPT had the answer!
In #1. below it said Thunderbird!!!
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Got it! If you're on macOS and trying to send a photo via the share menu
but can't select "Mail," here are some steps to troubleshoot the issue:
### 1. **Check Mail App Default Setting:**
- Make sure **Mail** is set as your default email client.
1. Open **Mail**.
2. Go to the **Mail** menu in the top left corner of your screen
and select **Preferences**.
3. In the **General** tab, check that **Default email reader** is
set to **Mail** (or your preferred app).
### 2. **Check the Share Menu:**
- When you click the **share icon** (the square box with the up
arrow), make sure that **Mail** appears in the list of apps.
- If Mail isn’t visible, click **More** at the bottom of the share
menu. This will show additional apps. If **Mail** is listed there, make
sure it’s checked so it will appear in your main list of share options
next time.
### 3. **Force Quit Mail and Reopen:**
- If Mail is glitching, try quitting the app and reopening it:
1. Click the **Apple logo** in the top left of your screen.
2. Select **Force Quit**.
3. Select **Mail** and click **Force Quit**.
4. Reopen Mail from your **Applications** folder.
### 4. **Restart Your Mac:**
- Sometimes, a simple restart will fix minor issues with the system
or apps. Give that a try if you haven't already.
### 5. **Update macOS:**
- Ensure that your macOS is up to date, as bugs and glitches are
often fixed in updates.
1. Click the **Apple menu** in the top left corner.
2. Select **System Settings** (or **System Preferences**,
depending on your version).
3. Go to **Software Update** and check for any updates.
### 6. **Try a Different User Account (if possible):**
- If the issue is specific to your user account, you can test by
creating a new user account and seeing if the issue persists there. This
can help rule out system-wide problems vs. user-specific ones.
1. Go to **System Preferences > Users & Groups**.
2. Click the **+** button to create a new user.
3. Log into the new account and see if the issue is resolved when
you try the share option again.
### 7. **Rebuild Mail’s Database (if necessary):**
- If Mail is still acting up, you might need to rebuild its database.
1. Open **Mail** and click **Mailbox** in the top menu bar.
2. Select **Rebuild**. This will reindex the emails in your Mail
app, which can help fix various issues.
If none of these solutions work, it could help if you share more
specifics, like if Mail is opening but not responding or if it’s not
showing at all. That way, I can guide you through more specific
troubleshooting steps!
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No further action!
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David